FREQUENTLY ASKED QUESTIONS

FAQs

How long does it take to receive my order?

Delivery times vary based on location:

  • Karachi orders: 1-2 business days
  • Out-off City orders: 2-4 business days
How do I claim a warranty?

To claim a warranty, please contact our customer support with your order number and a description of the issue. You may need to send the product back for inspection before a replacement or repair is approved.

Do you offer pre-built gaming PCs?

Yes, we offer a range of pre-configured gaming PCs optimized for different budgets and performance levels. You can also request a custom-built PC tailored to your needs.

What is your return and exchange policy?
  • Returns: Products can be returned within 7 days of delivery, provided they are unused and in their original packaging.
  • Exchanges: If you receive a defective product, you can request an exchange within the warranty period.
Do you offer assistance with PC building?

Yes, our experts provide guidance on assembling gaming PCs, including component selection, compatibility checks, and installation support.